Return & Exchange Policy

At Fasi Global, we strive to provide you with high-quality bathroom accessories and a smooth shopping experience. If for any reason you are not satisfied with your purchase, our return and exchange policy is here to help.

1. Eligibility for Returns & Exchanges

Products can be returned or exchanged within 7 days of delivery.
Items must be unused, undamaged, and in their original packaging.
Proof of purchase (invoice or order number) is required.

2. Non-Returnable Items

Products that have been used, installed, or damaged after delivery.
Items purchased on clearance or special promotions (unless defective).

3. Process for Returns

Contact us at 📞 +92 321 7712598 or 📧 digitalfasiglobal@gmail.com within 7 days of receiving your order.
Provide your order details and reason for return/exchange.
Our team will guide you through the process and arrange pickup/delivery where applicable.

4. Refunds

Refunds will be processed after the returned product has been inspected.
Refunds may take 5–7 business days to appear in your account, depending on your payment method.

5. Exchanges

If you would like to exchange an item, we will process it once the original product is returned and inspected.
Exchanges are subject to product availability.

6. Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately. We will arrange a replacement or refund at no extra cost.

At Fasi Global, customer satisfaction is our top priority. We stand behind the quality of our products and are here to make sure your shopping experience remains smooth, safe, and reliable.